We can only accept designs that meet certain quality criteria. We will reject designs (prior to production) if any of the following reasons apply. If you have any questions as to why your design was rejected, please get in touch with our legal service: support@ifactoryink.com

Bad resolution

Pixel graphics should be of sufficient quality to realize good print results. Please make sure your designs have sufficient resolution and aren’t pix-elated. Find out more about pixel graphics requirements here in the “What are the file requirements for print?” article.

We cannot accept designs with a background (except for non-textiles such as mugs, bottles, etc.). Please make sure to rid your design completely of its background, remaining pixel artifacts or sloppy borders.

Highly personal design

Please don’t include any designs with highly personal or specific content like names, birth dates, email or website addresses. We cannot accept these types of designs.

Design mark

iFACTORYiNK.com reserves the right, in its sole discretion, to reject any design based on alleged or suspected copyright infringement.

Semi-transparency

Semi-transparent designs will result in poor digital direct printing quality on colored products. Digital direct printing requires spraying a base-layer beneath the design to increase color contrast and to better bring out the colors. Semi-transparent designs would make this sub-layer visible and create an unpleasant gray fog. Try adding flecks of color to the appropriate areas of your design.

Trademark

iFACTORYiNK.com reserves the right, in its sole discretion, to reject any design based on alleged or suspected trademark infringement

Design is blurry

Blurry designs or designs lacking sharpness will not be cleared since printing is likely to return poor results. Find out more about pixel graphics requirements here.

Personal rights

iFACTORYiNK.com reserves the right, in its sole discretion, to reject any design based on alleged or suspected infringement of personality or publicity rights. In some jurisdictions, these exist even after the person’s death.

Wrong vectorization

If you vectorized your design automatically, it is possible that some areas came out untidy. Sometimes edges are rounded, parts are deformed, or anchor points are newly set. This may lead to unpleasant shapes or irregularities displayed in a font.

Typos

If we come across obvious typos, we will reject the design in question. It will give you a chance to correct it and upload it again.

Contrast issues

Low contrast designs are often hard to make out and are likely to return poor print results.

Violation of content guidelines

We reject designs violating our content guidelines if they contain illegal content, hate speech, pornography or glorified violence. We also reserve the right to remove sensitive content or restrict its visibility if it defies child and youth protection, or if it benefits the demands of our diverse community.